Page Impressions Ltd Blogcetera: UK ISP Numbers in October 2008

Monday, October 06, 2008

UK ISP Numbers in October 2008

Here is an update of the UK ISP market covering DSL and Cable Access market in the UK. I have used ITU published data for Broadband usage numbers and Neilson Ratings to get an accurate picture as well all the reports and disclosures for each of the ISPs shown below. I believe these figures represent a reasonably accurate representation of the genuine adoption of broadband either via DSL or Cable. Broadband connections included in this data cover download speeds equal to or faster than 256kbit/s. Dial-up continues to collapse and very few of the ISPs offer any user numbers.

ISP Total % of UK Accts.
BT 4,500,000 26.64%
Virgin Media 3,836,000 22.71%
CPW (inc AOL) 2,800,000 16.57%
Tiscali UK 1,838,000 10.88%
Sky 1,628,000 9.64%
Orange 1,063,000 6.29%
Royal Mail 500,000 2.96%
Kingston 195,255 1.16%
O2 (Be)    194,220 1.15%
Thus 126,000 0.75%
Entanet 92,000 0.54%
Clara.net UK 72,000 0.43%
Breathe 15,000 0.09%
Supanet 6,000 0.04%
Others 28,000 0.17%
Total 16,893,475 100.00%



There continues to be consolidation of the UK market over the past year. As I predicted last year C&W have made a move on Thus.  This is likely to close in thenext few weeks.   One imagines that Kingston would make a good fit for C&W or Sky as they make their play to achieve 3 million broadband users.  The sale of Tiscali seems to have hit the buffers just at the moment.  As CPW has been excluded from bidding by Tiscali, the most likely buyer is either Sky or Vodafone.  Vodafone has made a number of major ISP acquisitions in Europe including various Tele2 assets and Arcor in Germany.  A move into the UK might be a long overdue play.  

One area that is frequently overlooked in the UK is the growth of the “Internet Dongle” market.  T-Mobile, 3 and Vodafone are all significant players in this growing market, but as yet numbers are hard to come by.  

Perhaps one the most interesting challenges will be for BT to maintain their top position over the coming year.  With the imminent roll out of the 21st Century Network (21CN), BT Retail is hoping to be able to launch a range of additional services to grow their user base.  However, if they persist with serves such as Phorm, they may well risk this pre-eminent position by encouraging the BT Wholesale business to syphon off business through their support of major VISP operators such as Royal Mail, who in the last year came from nowhere to grab almost 3% of the UK Broadband market.

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