Page Impressions Ltd Blogcetera: Sky
Showing posts with label Sky. Show all posts
Showing posts with label Sky. Show all posts

Thursday, November 22, 2012

UK ISP, Cable, Dongle and 3G and 4G User numbers November 2012

Here is an update of the UK ISP market covering DSL and Cable Access market as well as the Mobile Dongle market in the UK.  I have also added in the published figures for 3G and 4G mobile access devices. I have used ITU published data for Broadband usage numbers and Neilson Ratings and ISP published figures to get an accurate picture as well all the reports and disclosures for each of the companies shown below. I believe these figures represent a reasonably accurate representation of the genuine adoption of broadband either via DSL, Cable or mobile dongle. Broadband connections included in this data cover download speeds equal to or faster than 256kbit/s.

    Table 1. Broadband ISPs (Source: ITU, Neilsen, OFCOM & ISP Published Figures)

    No. ISP/Provider User Numbers % of UK Market
    1
    BT Retail
    6,444,600
    30.43%
    2
    Virgin Media
    4,413,400
    20.84%
    3
    Sky Broadband
    4,103,000
    19.47%
    4
    TalkTalk Group
    4,043,000
    19.09%
    5
    Orange
    723,000
    3.41%
    6
    O2
    579,000
    2.73%
    7
    Kingston Comms
    178,200
    0.84%
    8
    Zen Internet
    94,000
    0.44%
    9
    Entanet
    92,000
    0.43%
    10
    Thus Group
    87,000
    0.41%

    The major change over the past year has been been the continued growth of Sky Broadband which has seen it rise above TalkTalk.  Undoubtedly the combination of the Sky bundled offerings with its satellite TV content has driven this growth.  Recent launch of Talk Talk's TV set-top box plus the major BT play into football are both aiming at trying to redress this strategy.  Clearly Orange and O2 are seeking to enhance their position in the UK market through growth in the connected Tablet market which is experiencing phenomenal growth as eluded to below. 
    The total UK Internet connectivity market is not only made up of Broadband ISPs, but connection is now frequently through 3G and most recently 4G mobile network connections.  The Broadband ISP market size is estimated to be just over 21 million broadband connections. The figures for mobile connectivity is much harder to obtain, however, given that there are now many millions of Internet enable phones in use today. However, OFCOM indicate in their latest facts on the market that there are 5.1 million mobile broadband users in addition the 21 million fixed line users.

Monday, March 23, 2009

Sky and Virgin slam BBC on Canvas platform project

As I reported last month, the BBC was quick to introduce Project Canvas to replace the now defunct Kangaroo Project.  Now both Sky and Virgin have slammed the proposals.

In a robust response to the interim report from the government on Digital Britain, British Sky Broadcasting says that the plan by the BBC to set technical standards and develop new platforms for broadband video services raises concerns. Virgin Media has also raised specific questions in its response, calling for “regulatory scrutiny” of the implications for competition.

In its published response, Sky says “the suggestion that the BBC should become involved in driving broadband take-up by setting technical standards and developing new platforms raises concerns. As well as the potential for market distortion and illegal state aid, it sets a dangerous precedent and risks distracting the BBC from its core purpose, which is to invest in public service content and to make it widely available to licence fee payers on whichever platforms and services they choose to use.”

The response observes that “The most appropriate role for the BBC in encouraging broadband take-up is to make its content widely available on as many platforms as possible.” It says the core purpose of the BBC is to create public service programming and to make it as widely available and easily accessible as possible, to allow licence payers to access it on whichever platforms and services they choose to use.

“The BBC should not favour one particular platform or technology over another, and should be scrupulously ‘platform neutral’ both in the way in which it makes its content available to different services and in the way it promotes its availability to viewers.”

Sky says that based on previous experience it is concerned about the potential of the BBC “to distort the market by favouring its own distribution platforms and technologies over their competitors”. It observes that this raises potential competition and state aid issues.

The BBC was one of the partners in a joint venture video on demand initiative known as Project Kangaroo that was scrapped after being blocked by the Competition Commission earlier this year.

Sky argues that while claiming to adhere to the principle of platform neutrality, the BBC has for many years promoted the availability of its digital channels to favour Freeview over satellite and cable.

“We are concerned that the BBC is similarly intent on favouring its iPlayer service: through its extensive marketing and promotion; its proposal to entrench further the underlying technology platform by licensing it to other PSBs; and by its unwillingness to supply BBC content to competing on-demand video services like Sky Player,” said Sky.

Programming from the BBC iPlayer is currently only available as a link to the BBC web site from the Sky Player service.

“The BBC’s ‘Canvas’ proposals, currently being consulted on by the BBC Trust, potentially raise similar concerns,” in the view of Sky.

The BBC Trust says that “Canvas will offer a standards based open environment” that is open to anyone that adopts and uses its specifications, which will be “substantially based on standards used within the internet and broadcast industries.”

So far there have been no technical details on these standards or the terms on which they will be made available, for instance to other platforms like Sky, should they wish to use them.

Sky is urging the government to define more clearly the role of the BBC in driving digital and broadband take-up. It observes “The most positive contribution the BBC can make — and one that is entirely consistent with its core purpose — is to distribute its content as widely as possible and promote its availability to viewers in a way that is platform and service provider neutral.”

Clearly Sky has its own agenda to promote, but it is difficult to argue with this logic. While the BBC has promoted Freeview and Freesat as free to view alternatives to satellite and cable television platforms, it also has a responsibility to the majority of digital television homes that have chosen a pay television service.

For its part, Virgin Media, which currently carries a version of the iPlayer service on its cable television platform, has welcomed the intervention of the Competition Commission in the aborted Kangaroo venture. It said “It is important that any future initiatives involving an aggregation of this strategically critical content receive equally rigorous scrutiny.”

Virgin Media said it “notes with interest the BBC’s recent Canvas proposals to create a set of technical standards and, it is suggested, a common user interface for the IP delivery of on-demand programming to the TV.”

“While Virgin Media acknowledges the potential consumer appeal of this proposal, it is not yet clear how the BBC and its partners propose to address critical elements of the service,” it said.

Specifically, it said that it is important that the standards are compatible with cable, as well as satellite and terrestrial television platforms, noting “It is not currently clear whether or not this is envisaged.”

Virgin said the initiative should not “develop in a way that gives the BBC and its partners control, or the ability to exert undue control, over a standardized universal interface.”

The cable company said it is important that “Any such technical delivery mechanism does not become an interface or exclusive ‘gateway’” to catch-up and archive programming from public service broadcasters.

“On the contrary,” Virgin Media observed, “any such content delivered through such an interface should be made available to competing platforms on fair and nondiscriminatory terms.”

In addition to “a rigorous and objective assessment of its impact on other operators and the market as a whole” from the BBC Trust, Virgin Media said it “would welcome wider regulatory scrutiny of the potential implications of Canvas for competition.”

With Canvas, the BBC has the opportunity to lead and involve the industry in creating a genuinely open cross-platform specification for broadband video services that will benefit the market in general.

The responses from Sky and Virgin Media suggest that unless it involves the wider industry, the BBC Canvas project could well face the same competition concerns that killed Kangaroo.

In my view the BBC has no role in spending licencees money in an area which is clearly the domain of the IPTV industry developers.

Monday, March 02, 2009

UK ISP, Cable and Dongle User Numbers - March 2009

Here is an update of the UK ISP market covering DSL and Cable Access market as well as the the Mobile Dongle market in the UK. I have used ITU published data for Broadband usage numbers and Neilson Ratings to get an accurate picture as well all the reports and disclosures for each of the companies shown below. I believe these figures represent a reasonably accurate representation of the genuine adoption of broadband either via DSL, Cable or mobile dongle. Broadband connections included in this data cover download speeds equal to or faster than 256kbit/s.

ISP


Total

% of UK Accts.

BT (inc Plusnet)


4,700,000

26.20%

Virgin Media (inc Virgin.net)


3,934,800

21.93%

CPW (inc AOL)


2,700,000

15.05%

Sky


1,955,000

10.90%

Tiscali UK


1,774,000

9.89%

Orange


1,023,000

5.70%

Royal Mail


560,000

3.12%

O2 (Be & Dongles)


340,866

1.61%

3 (Mobile Dongles)


255,000

1.42%

Kingston


195,255

1.09%

T-Mobile (Dongle)


161,000

0.90%

Vodafone (Dongle)


132,000

0.74%

Thus


126,000

0.70%

Entanet


92,000

0.51%

Clara.net UK


72,000

0.40%

Breathe


12,000

0.07%

Supanet


6,000

0.03%

Others


28,000

0.16%

Total


17,940,121

100.00%

Unlike some of the largest UK ISPs, which have seen a decline or slowdown in high-speed services uptake, O2 has actually reported yet another growth increase from Q3-2008's +72,870 net additions to +73,776 for Q4. They're still some way behind 6th place Royal Mail but gaining fast.
Overall O2 outperformed the UK market in difficult economic times with over 10% growth and O2 is also working to increase broadband capacity at several locations around the UK. O2 has benefitted from the development of the growing “Internet Dongle” market. T-Mobile, 3 and Vodafone are also enjoying continued growth. BT is responding to the mobile challenge through BT Openzone (Wi-Fi Hotspots). BT has reported an increase in usage of 13% on Q3, with nearly double the amount of surfing minutes being used. BT Openzone is now available at more than 50,000 worldwide locations through roaming partners. BT FON membership also continued to climb and members now total 163,000.

As BT starts to roll out its 21st Century Network (21CN), they are seeking to work with a whole range of ISP partners such as Royal Mail to offer new services. BT Group has reported 8.1m wholesale broadband DSL connections at 31 December 2008. BT Broadband net additions of 83,000 in the quarter in the maturing broadband market, with a customer base of 4.7m including both BT Broadband and Plusnet.

Friday, February 27, 2009

Virgin Media sinks deeper into the red but grows broadband!

The cable services provider Virgin Media had a difficult last quarter of 2008, with new customer sign ups dropping by a massive forty per cent.

The company posted losses of £50 million for the same quarter, which it said was due to the fact that it only managed to attract 14,800 new customers compared to 24,000 in the same period in 2007.  At the same time Virgin Media has seen a fall in customers taking out the profitable broadband, TV and phone packages, with only 185,000 sales in the last quarter compared to 272,100 in the same quarter of 2007.   However Virgin Media claims that "record numbers of customers" are now making use of its services and despite the economic crisis they have seen an increase of 57,100 on-net broadband customers, taking their total to 3.68 million.  This is just 1.5% growth in user numbers at a time when Virgin has been advertising heavily and launching new services such as the new 50Mb package at the end of last year

Virgin Media also noted an improvement in tier mix, with a third of their users now subscribing to their next-generation (10Mb and above) services.   Virgin Media also announced this week that it will be upgrading its 2Mbps broadband customers to a superfast 10Mbps service as it steps up its bid to become "the highest-quality broadband service in the UK". Indeed Virgin will begin migrating customers to the new connection in May, with prices for the 10Mbps package starting from £14 a month.

With Virgin’s broadband user numbers growing slower due to the economic downturn and increasing numbers of broadband users choosing to go to 3G Mobile broadband rather than tethered broadband.   Recently the Office of National Statistics indicated that fixed broadband has started to fall for the first time and this trend looks will have an impact on the major operators.  Expect to see aggressive price cuts to lure new customers from the major broadband ISPs such as BT and Sky during to spring of 2009 to compete with Virgin’s £14 a month 10Mb service.

At least Virgin has not yet decided to opt for Phorm like BT, however, there remain a number of legitimate revenue generating activities it could opt for now that it has deployed DPI (deep packet inspection) such as DNS and HTTP error monetisation.

Monday, February 23, 2009

UK Mobile Dongle User Numbers – Feb/March 2009

I have been researching the number of users now using 3G mobile dongles to link to the Internet in order to offer some insight into this largely hidden phenomenon.

Globally the market for 3G dongles is set to grow from 20 million units in 2008 to 26 million units in 2009 despite the downturn.

In Europe, some of the strongest growth has been recorded mainly due to the near saturation level of mobile usage compared to other parts of the world due to aggressive marketing push from the operators and the handset manufacturers.  This has resulted in an interesting development amongst Generation Y, those users born between 1978-2000.  This group have led the way in not bothering with fixed access telephony and are consequently adopting the 3G Dongle as their preferred method of Internet access.  Much of this growth is based on competitive all-you-can-eat tariffs and ease of use.

In the UK, which makes up approximately 3.5% of worldwide dongle sales, the mobile dongle user community now makes up over 4% of the overall broadband market.  These figures may not seem very impressive; however, with overall dongle sales set in 2009 to see 15% growth over 2008 and with the traditional broadband market at a standstill, the dongle market is likely to continue to make significant in-roads into the broadband market in 2009.  With increasing choice of low cost tariffs and user numbers in the UK could easily top one million by the end of 2009.

UK Market – February 2009

No

Operator

Number of Users

% Share

Comment

1

3

255,000

34%

The established leader of the dongle market, 3 has led the pack with its innovative pricing packages.

2

T-Mobile

161,000

22%

T-Mobile has used the UK as its primary test market for their dongle strategy and their innovative “webNwalk” service.

3

Vodafone

132,000

18%

Vodafone is the fastest growing of the major networks aggressively promoting and subsidising dongles because they are viewed as a secondary device that provides additional revenues for carriers beyond a traditional handset.

4

O2 (Dongles only)

122,000

16%

02 were the first major mobile network to enter the broadband market in the UK following its acquisition of Be, however, this seems to have been a distraction which has slowed their adoption of a dongle strategy.

5

Orange

57,000

7.7% 

Orange seem to stumble from drama to crisis.  Their 3G Dongle strategy is little better.  They are seeing declining share of the broadband market and have been slow to put together a competitive offering for the dongle market.

6

Virgin Mobile

15,000

 2%

Somewhat off the pace with their 3G dongle priced at £15 per month running over T-Mobiles network as MVNO.

 

Total

742,000

 

 

To get an accurate picture, a number of published and unpublished sources have been used.  One needs to guard against the marketing hype that is put about regarding sales of individual networks, but the 3G dongle market is viewed as an area of vital importance by the mobile networks.  It will be interesting to see how the traditional ISPs respond.  Late in 2008, BT Broadband started to offer a WiFi dongle that connected to their network hotspots, BT Openzone, to their customers as an extension of their standard contract.  Neither  Sky or Tiscali have a competitive offering as yet, although Tiscali could still make a good fit for Vodafone.